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Published on November 29, 2022

Louise Taberner – we miss you!

Louise Taberner joined Heaford on 5 December 1994 as PA/Secretary to the Managing Director John Heaford.  During the past 27 years Louise has supported John Heaford, Mike Heaford, Sally-Anne Heaford and then David Muncaster in their roles.

Over this time her position evolved, and Louise played an integral part in the business not only working with the Managing Directors over the years but also supporting the sales operation, working closely with the sales managers, agents and customers.

We wish Louise a very happy and healthy retirement and thank her for her 27 years of valued service.

Here’s what some of her colleagues had to say about her.

Sally Anne said: “For me the most notable point of Louise’s career and role here was the progression from the old-style PA working for one person doing dictation, sending faxes etc. to the role she had which was working with a group of sales managers using all the latest technology. Louise always embraced new methods of working and multitasking and was a great asset to the sales team, in more recent years joining them at exhibitions and meeting the agents and customers she corresponded with for so many years.”

David Muncaster added: “Louise was a huge support to me particularly over the last few years as I picked up US Sales, she’s super-efficient with great attention to detail.

It’s fair to say she always looked after us, made sure we always had what we needed for sales trips, meetings, presentations, exhibitions etc. and kept us in check at times, we certainly miss her.”

Graham Harrison commented: “I would describe Louise as my trusted colleague, assisting me when travelling, getting proposals out to customers and answering their queries, Louise has always gone the extra mile to assist our agents …. I miss you, Louise.”

Nigel Heaford continued: “Louise’s work was so accurate and thorough and her attention to detail was invaluable. Louise was always very supportive of me in my role and caring, knowing when I may need a kind word. up. She is missed.”

But perhaps this “Ode to Louise” written by Nick Vindel sums it up:


A wonderful woman, Louise,

she helped us all, if we said please.

Print this, print that,

always good for a chat.

In meetings she took notes,

and did all our quotes.

She really was an ace,

with the 4D database.

Data sheets and orders, typing and tea,

but it was never about “what about me”

Formatting we have tried,

she laughed, not cried.

Welcome, you made me feel,

all arguments you would heal.

I tried to teach her Spanish,

I hope it doesn’t vanish.

I shall miss you Louise

and all your expertise.