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Global technical support you can rely on

Heaford offers reliable and responsive worldwide technical support, providing customers with the peace of mind that an engineer is always available to get things up and running with minimum disruption.

Service Capability

Multi-skilled engineers trained to the highest level

Our experienced UK and US based mechatronic engineers understand the printing process and are equipped with the latest tools and technologies to resolve any problems quickly and efficiently. They are supported by a worldwide network of agents, many of whom are trained to install Heaford equipment. Additional services include preventive maintenance packages, online diagnostics and machine upgrades to extend serviceable life.

What our customers say about us

Service Process

Outstanding levels of service and responsiveness

We understand the importance of keeping equipment operational.

If you need technical support, please complete the form below and our service team will respond quickly. Please provide as much information as possible. Photos and videos are helpful. Once we’ve identified the problem, we’ll contact you with a solution. If you’d prefer us to call you to discuss your requirement, please provide your contact details. Most parts can be on-site globally within 24 hours.

Meet some of our global service team