Published on September 6, 2022
The Anders Group represent Heaford across Peru, Ecuador and now, we are pleased to say, they also represent us in Bolivia!
As a group they represent leading companies in the flexo industry including Comexi, Apex, MacDermid, Lohmann, AVT, Daetwyler, Trelleborg and of course, Heaford.
Yamilca Gorostiaga, Technical Sales Executive and Karla Soruco in Customer Service started representing Heaford during the global pandemic in 2021 and within 3 short months had already made their first sale!
Nick Vindel, Heaford International Sales Manager for Latin America, commented: “Due to the Covid pandemic, Yamilca and I have only met virtually, and all product training and communication has had to be virtual.
It is therefore highly satisfying that together with Yamilca, we managed to get our first order within 3 months, supplying an FTS flexo plate mounter to leading labels company Flexo Print – part of the Grupo Empresarial Sagitario, based in La Paz, who have over 30 years’ experience in the graphics industry. From the initial inquiry, to Zoom meetings with manager Juan Carlos Zamorano, detailing the FTS, its features and benefits, to assistance in installation and after sales service, the FTS is servicing 4 presses, and all done remotely and with a new agent. Well done Yamilca.”
Yamilca added: “The after sales/installation service was very responsive and efficient, there were some details and questions in the installation and operation of the machine which were responded to quickly by the Heaford Team through video calls and explanatory videos”
When asked about Heaford products, Yamilca said: “The equipment is very simple to operate, achieving high mount accuracy and considerably reducing operating times in production plants.
The most recent customer to purchase the equipment is very satisfied with the machine as well as the technical and commercial support. Mounting times have been reduced considerably, with increased mount accuracy, and their staff are becoming more productive every day, due to the simplicity of the machines operation and the excellent results they are obtaining”